Refund Policy

We want you happy each and every time you buy from us, Your complete shopping satisfaction is our No.1 Priority.

We are dedicated at to offer you the best quality in our products and our services. We know that mistakes are sometimes made though, and we are here to help remedy those problems.

We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:

• The item may be damaged during transit
• Or there might be a manufacturing defect.
• Or that a wrong item is delivered to you by mistake.

Kindly place a exchange REQUEST within 48 hours once you receive the product. If the Exchange request is approved, a nominal delivery fee of Rs 200 is charged per Request or the customer can select a self delivery option as well. 

Upon inspection of the product by the Brand, the refund is initiated within 24 hours and received by the customer on their mail account. 

Always email us first if you have a problem on support@thekiarashop.com

• you can tell us what product you want in exchange
• We will ship that product to you in COD method
• Once you take the order
• We will send a person to take the return

To understand more you can mail us at support@thekiarashop.com

Also if you don't want the new product in return or if we don't have the product in stock then, we will provide you the credit of the amount you purchased the product and you can use it anytime.